Service Desk Level 1 Analyst (3rd Shift)

Join DYOPATH as a Service Desk Level 1 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 1 Analyst who is motivated, eager to learn, and committed to delivering exceptional technical support. Why You’ll Love Working Here Purpose with Passion -Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact. Grow & Thrive - From certifications to career paths, DYOPATH invests in your development. Award-Winning Culture -Recognized for outstanding IT service—and we bring that same dedication to supporting each other. Fun & Respectful Teamwork - A collaborative, upbeat environment where achievements are celebrated. Benefits Medical, dental, and vision coverage Life insurance 401(k) with company match “You Pick a Day” paid holiday FSA and HSA options Pet insurance Full overview: dyopath.com/careers Role Overview Location: Remote Schedule: 3rd Shift (11:00p-7a CST); Wednesday to Monday Pay Rate: $20 + $.40 overnight differential Your Mission as a Service Desk Level 1 Analyst Respond to incoming phone calls, emails, and chat messages requesting